State Farm® Insurance Agent Catherine Chen

"Winnie Pang was recently able to quickly and easily help me resolve a documentation issue. Overall my experience has been good for the past almost 2 years with this agency"

"Had a recent encounter with a young lady Jessica Lopez Garcia to help me with some life Insurance. She was very helpful and knowledgeable and I just had an overall great experience."

"Jessica was great! Got quick quotes and finished the process fairly quickly to get my insurance."

"Jessica was great. She was patient, friendly, and truly went above and beyond to help me. You can tell she really cares about her customers, she listened, explained everything clearly, and made the whole process so easy and stress-free."

"I was so impressed with Jessica! Her extraordinary customer service is beyond noteworthy. One detail I’d want everyone shopping for insurance to know—I asked to compare the premiums of a couple of auto policies. Rather than throwing me a few PDFs, I noticed that Jessica actually put down remarks on the PDFs, explaining in details what the differences in total premiums and monthly premiums are, so I didn’t have to switch back and forth between multiple files just to understand the numbers. This isn’t rocket science—this is simply a subtle gesture to showcase how one cares about her client—but this is also what sets her and the team apart from others."

"Jessica is extremely helpful and friendly. She is very attentive and responsive to my questions, and solved my problems smoothly just through emails."

"Jessica helped me figure out all the tips and tricks to get the right amount of coverage I need and lower my monthly payment by an outstanding amount! She is the best!"

"Jessica is amazing! Every interaction is professional and efficient. I can't rate this office high enough!"

"We've been with Catherine Chen insurance and State Farm for years — excellent insurance and a special shoutout to Jessica for her help with our latest insurance needs."

"very friendly and helpful. Jessica is very helpful and prompt. Excellent services."

"I am writing to express my utmost gratitude for the outstanding service provided by Winnie and Jessica who are working in Catherine Chen’s State Farm agent office at Cupertino. I recently wanted to change the insurance coverage. Winnie explained the complex terms and processes in a clear, simple, and patient manner, ensuring I fully understood my options and the next steps. Also, my great appreciation to Jessica as well. Jessica and Winnie, they followed up with me proactively to provide updates about my homeowners insurance . They coordinated seamlessly with other departments to expedite the process to update the year build of my house. Employees like Winnie and Jessica are State Farm’s greatest asset. Thank them very much for providing such professional and excellent customer service. Regards, Tina"

"I have been with State Farm agent Catherine Chen for over a decade, and I could not be happier with the quality and promptness of the service. Jessica in particular, is just awesome, she is a delight to talk to, always very helpful, prompt and finds quick resolution to any issue. 10 out of 5 Stars for her."

"Jessica has helped my wife claim process(事故保險）Great customer service!Shes always doing good good job. 謝謝你的幫助."

"Jessica L. Is super helpful. Everytime I have a question or request, I’ve found her communication to be the most clear and effective. I’ve considered switching insurances few times but she’s always found a compromise for us. All in all, I know whenever I have a Qs, I will be asking for Jessica directly. Thanks so much to Catherine’s office for years of good customer service."

"Great service with Winnie’s assistance."

"Worked with Jessica from Catherine’s office and she was super helpful in getting the best price on my motorcycle insurance. 10/10"

"I've been a customer of Catherine Chen/State Farm for almost 20 years and her team is great. Jessica has helped me with several policies over the years and I feel confident she helps get the best rates available. She's always prompt to respond and professional. Definitely recommend."

"Jessica was great and super helpful figuring out an acceptable bundle solution for us. Rates increased significantly the last couple years but she patiently walked through our options and genuinely tried her best to optimize our costs and coverage."

"Jessica was incredibly helpful, professional, and responsive throughout the entire process. She went above and beyond to assist me with my insurance needs, and made everything smooth and stress-free. I highly recommend working with her!"

"Catherine is super helpful and knowledgeable, and very quick to respond to emails and calls. She helped me with both condo and car insurance."

"The office has Great Customer Service! I am always able to speak with someone in the office directly. Jessica has helped me understand my life policy needs and protecting my family needs!"

"Really great team at State Farm, especially Jessica who provides exceptional customer focused service."

"I have been with State Farm Catherine Chen office at Cupertino for 20 Years! Everyone in the office is very caring and helpful. Jessica and Winnie are always thoroughly explain policies update and remind on proper action timely. Highly recommended!"

"I have worked with Jessica Lopez-Garcia multiple times, and she is quite fast and knowledgeable with all the things I need to take care of. It's a pleasure working with this team."

"Respond quickly through emails and responsible."